Deliveries


Do you deliver online groceries to my area?

 


What are your grocery delivery charges?

 


How do you pack groceries?

 


How do I contact you about a delivery before it has arrived?

 


What happens if I am out when you deliver my grocery order?

 


Do you deliver on Sundays?

 


How close to my delivery time can I amend my shopping basket and make other changes?

 


Can I choose a time or day for my grocery delivery?

 


Why do I need to choose a delivery slot before I place an order?

 


How do you transport perishable goods?

 


I need to change my delivery details, how do I do that?

 


Can I choose a time and day for delivery?

 


Can I get a delivery to more than one address?

 


How do I contact you about a delivery after it has arrived?

 


Do you deliver online groceries to my area?

 



Ordering


How do I register for online shopping?

 


What are your operating hours for shopping?

 


How do I cancel or amend my online grocery order?

 


What is your bulk order policy when ordering online?

 


Where can I get technical help with your website?

 


Do I get a discount if I buy in bulk?

 


I'm having problems logging into my account, can you help?

 


Do you have an app for online shopping?

 


Do you sell halal meat?

 


What will happen if something I order goes out of stock before my grocery delivery?

 


Can I place another Grocery order using a previous order?

 


How do I know when my Grocery order is complete?

 


How do I view a grocery order I have saved?

 


Can I save a grocery order and come back to it later?

 


How can I update my online shopping details?

 


Can I fast track my order?

 



Payments


How does payment work when I shop online?

 


What payment methods do you accept?

 


What is your refund policy?

 


Do you give refunds and how long does this take?

 


When do you take payment for my grocery order?

 



General


What is your Head Office address?

 


What steps are taken to ensure you are environmentally friendly?

 


I've contacted you, how soon will you reply?

 


How do you ensure the freshest product?

 


What is your policy on food wastage disposal?

 


Are you on Facebook?

 

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